Exact Match is a strategic recruitment partner focused on connecting experienced Professions with exceptional employers across Canada and the USA.

Our client, a global manufacturing company, is looking to hire an experienced Service Engineer to act as the technical prime for OEMs, Distributors and Customer for diagnosis, maintenance, repair, reporting and failure analysis of engines in remanufacturing products.

Duties and Responsibilities



· Analyze and resolve complex OEM and Distributor service concerns

· Travel to customer sites as required to identify and verify issues and causes

· Perform hands on failure analysis and create technical reports

· Conduct root cause analysis leveraging industry established techniques

· Investigate engine component failures and identify possible failure trends. Analyze past warranty information for insights

· Perform trend analysis to identify risks of high failure parts

· Identify opportunities that will result in product/process improvement

· Perform BOM comparisons and makes recommendations on material substitutions

· Coordinate investigation activities with the Warranty and Parts Departments as required



Job Knowledge, Skills, and Abilities



· Bachelor Degree or Diploma in Technical/Automotive field with a minimum of 5 years work experience diagnosing customer engine concerns

· Extensive experience in diagnosing and troubleshooting diesel, gas, and LPG engine issues

· Thorough knowledge of the engineering and mechanics involved in the installation and operation of diesel and gasoline engines

· Ability to utilize test equipment and diagnose engine and component failures

· Ability to design and implement field service processes

· Experience writing technical documentation

· Experience with industry standard root cause analysis tools, for example, 8-D, Fishbone, 5-Why or FMEA

· Advanced excel skills for data analysis and reporting

· Ability to travel approximately 35% of the time, domestically and internationally

Exact Match is a strategic recruitment partner focused on connecting experienced Professions with exceptional employers across Canada and the USA.



Our client, a global OEM, has an opening for Bilingual Trainer. In this role you would prepare and deliver technical training for staff, dealers and external customers. This is a key role in the training department and supports the delivery of strategic training programs.



Duties and responsibilities:

· Responsible for the preparation and presentation of technical training programs for customers and employees – including instructor led, e-learning, online and other multimedia delivery systems

· Present prepared material as the primary facilitator to dealer staff and internal staff in Class

· Arrange and conduct training for customers, staff and dealers either in house and/or at customer/dealer location

· Act as lead trainer for Train the Trainer with sufficient knowledge level of subject matter

· Work with Training Specialists to design useful and repeatable in class demonstrations

· Present and record prepared on-line training courses, instructional videos, podcasts and other content for dealers and personnel for use on Dealer Link, YouTube or other media

· Determine training requirements, following input from Service and Engineering, Marketing personnel, and dealers and distributors

· Participate in the definition of course content required for training courses

· Creates and edits content i.e. presentation materials, workbooks, e-learning, training calendar and other related documentation

· Work closely with Sales, Engineering and Service to stay abreast of or obtain information related to new product introduction, trends, field issues and failures

· Stay abreast of industry trends and technology for updated or emerging training methods

· Track and document training session metrics e.g. attendees, covered syllabus, attendance, survey and expenses

· Conduct training of employees for technical training – service related



Requirements

· University degree or college diploma in a related discipline

· Experience as a trainer, including organizing training schools

· 5 – 7 years industry experience in training function

· Technical background working with cars, trucks, agricultural, construction, heavy and/or compact equipment

· In-depth technical knowledge of hydraulic and electrical systems, transmissions and engines

· Experience with and understanding of necessary repair and maintenance procedures

· Familiarity with repair and overhaul workshops and service information, workshop manuals and procedures would be an asset.

· Excellent verbal and written communication and listening skills, English and French

· Ability to speak and present publicly

· Problem-solving aptitude

· Excellent computer skills including PowerPoint, Adobe Creative Suite software, video editing, on-line fluency

Our client, a Canadian Manufacturer, is looking to hire an experienced controls technician for their plant in Barrie Ontario.



In this role, you will support the design, build, diagnosis and repair of the electrical and control components of automation equipment being used on the production line.



Duties and Tasks of this Position:

· PLC and HMI programming, implementation, troubleshooting

· Robotic build, setup and programming

· Setup of end of arm tools (EOAT)

· Diagnose and fix electrical, control and basic pneumatic issues

· Basic maintenance of automation equipment and conveyor systems



Experience/Skills Required:

· Diploma or degree in electrical or mechatronics engineering or related field

· 4+ years experience designing, building and supporting the electrical and control aspects of automation equipment

· Ability to read and interpret electrical schematics, pneumatic diagrams etc.

· Experience programming AB, Omron and / or Siemens PLCs

· Experience programming Fanuc and / or Kuka Robots

· Experience working with various power tools and equipment



Other:

· Day Shift, Monday – Friday

Our client, a Canadian Manufacturer, is looking to hire an experienced mechanical technician for their plant in Barrie Ontario.


In this role, you will support the design, build, diagnosis and repair of the mechanical components of automation equipment being used on the production line.


Duties and Tasks of this Position:

· Working with engineering and maintenance teams – support the design, build and setup of production equipment

· Diagnose & fix basic mechanical, electrical, pneumatic systems

· Maintain and service mechanical components of the production equipment

· Fabrication of stands, end of arm tooling etc

· Maintenance of conveyor systems



Experience/Skills Required:

· Diploma or degree in mechanical or mechatronics engineering or related field

· Aptitude for mechanical troubleshooting and repair

· 3+ years experience working in plant on production equipment strong preferred

· Experience with tooling preferred

· Must be comfortable working with various power tools and equipment


Other:

· Day Shift, Monday – Friday

Continuous Improvement Specialist - Supply Chain and Operations

Summary

Reporting to the Vice-President of Supply Chain and Operations, the Continuous Improvement Specialist will be to serve as the onsite Lean Supply Chain and Operations expert. This individual will act as the design and change agent for the Parts Distribution facility and be the point of contact for and drive all facility & process improvement projects. The incumbent will have a broad knowledge of Lean, Kaizen, Six Sigma project management and process improvement strategies that will be applied and have a direct impact to operational performance.

Duties and Responsibilities

• Assist with the development and maintenance of a disciplined continuous improvement program that focuses on improving quality and customer service while reducing costs
• Establish and maintain a continuous improvement framework and methodology
• Bring focus to continuous improvement opportunities within the supply chain and operation
• Implement a structured methodology to turn opportunities into sustained results.
• Identify root causes and generate, evaluate and implement solutions and measure results
• Improve profitability and service levels by driving visible process improvements, efficiencies and cost reductions
• Leads employees and facilitates 5S training/implementation, Kaizen events, suggestion programs, and other improvement practices to continuously improve warehouse operations.

Establish continuous improvement program:
• Define a structured methodology with materials, tools, etc.
• Leverage current Resources (KPS, 5-Gen, etc.).
• Deliver training and coaching to team members.
• Develop a pipeline of CI projects
• Work with Supply Chain & Ops management team to define opportunities.
• Prioritize CI projects and support their execution. Lead some of the larger projects.
• Ensure project benefits are quantified and sustained.
• Champion CI
• Get trained on KPS and 5-Gen.
• Champion 5S through organization.

Qualifications:

• Post Secondary Bachelor’s degree (Industrial Engineering or Supply Chain Management)
• 5-10 years prior Distribution/Warehouse or supply chain experience
• Lean Six Sigma, TPS ,CI, Kaizen experience
• Project Management experience
• Proven track record of implementing process changes that result in operational savings
• Change Management methodology
• Computer skills required, to include Microsoft office experience and warehouse management systems experience
• At least 4 years’ experience working in a high-volume distribution center.